For NKLogistics OÜ, your privacy is of utmost importance, and we adhere to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website https://modest.ee/. By using our website, you agree to the collection and use of your data in accordance with this privacy policy.

This privacy policy aims to explain what data we collect, how we use it, and your rights to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data processor is NKLogistics OÜ, company reg. number: 14810694, email: info@modest.ee, phone number: +372 5034208

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25.05.2018.

Data Collection and Use

What data we collect

The information collected includes both information that you consciously and actively provide to us when using our services or participating in our campaigns, and all information that your devices send when accessing our products and services. The data we collect includes information you have consciously shared with us when using our services or campaigns and information that your devices automatically transmit to us.

Your personal data may reach us in the following ways:

• When you place an order at https://modest.ee/ online store
• When you register as a user at https://modest.ee/ online store
• When you contact us by phone, email, or online chat
• When you purchase a product on installment and sign a leasing agreement
• When browsing the website https://modest.ee/
• When you submit personal data about another person who will receive the goods
• When you make payments using e-banking or other electronic payment methods
• When you comment, like, or share a post on our social media account
• When you subscribe to our newsletter

Types of collected data

Personal Data

We only ask you for personal information when it is necessary to provide you with a service. By contacting us or visiting our website, you may share the following information with us:

• First and last name
• Email address
• Postal address, country, county, city
• Phone number
• Your purchase history and activity in our online store
• Your communication history with us
• Information about your web browser and IP address

Log Files

Our website https://modest.ee/ keeps log files of its visitors. The collected information may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet Service Provider (ISP)
• Date and time of website visit
• Entry and exit pages on the website, number of clicks

The information in log files is used for analyzing trends, administering the website, monitoring visitors’ activities, and collecting demographic information. This information is not intended to identify any individual.

Cookies

Like most websites, https://modest.ee/ uses “cookies.” A cookie is essentially a text file that is stored on a user’s device when visiting a website. Cookies help identify and store preferences, regional settings, service usage options, etc.

If desired, you can disable the use of cookies in your browser settings, but this may disrupt the service provided to you.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed your browser or computer. Session cookies are deleted immediately after closing the browser.

Cookies are divided according to their purpose:

• Necessary cookies. Session cookies intended to enable the use of services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the desired services.
• Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.
• Functionality cookies. These cookies allow your browser to remember choices you make while using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid re-entering preferences.

How We Use Data

We may use the collected information for various purposes, including:

• To maintain, manage, develop, personalize, and expand our website
• To collect statistics so we can offer better services and/or promotions and understand and analyze the behavior of our website visitors
• To identify you by phone, message, or email
• To send you information and ask for feedback on our services
• To prevent fraud and protect our website
• To enable us to stay in touch with you through social media accounts
• To allow reading of chat history to speed up relevant advice
• To improve the quality of our service and offer more efficient browsing solutions
• To develop new products, services, or improve their functionality
• For shipping/delivery, processing orders, issuing invoices, ordering via bank link, and confirming your order or refunding money
• To offer products and services that may be of interest to you, taking into account your previous orders
• To facilitate and speed up interactions with us when you contact us
• For other purposes, such as data analysis, researching trends, and assessing the effectiveness of our advertising campaigns.

Circumstances in Which We May Share Your Data

• We may share or transfer your personal data in connection with the change of our company’s owners, merger, sale of assets, financing, or acquisition. We will notify you of the transfer of your personal data and if they will be subject to the provisions of another privacy policy.
• We may share your data with our partner companies, requiring them to follow this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies that belong to us.
• We may share your data with our business partners to offer you certain products, services, or promotions.
• With your consent, we may disclose your personal data for any other purpose.
• We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or detect possible violations related to the use of our service, and ensure the safety of service users.

Retention of Your Personal Data

The company retains your personal data only as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are usually kept for a shorter period, except when these data are used to strengthen security or improve the functionality of our service, or if we are legally required to retain these data for longer periods.

Processing of Children’s Data

None of our products or services are targeted at children under the age of 13, and we do not knowingly collect data from children under 13. If there is a suspicion that we are processing the data of a person under the age of 13, we will remove this individual’s data from all our databases.

Your Rights to Protect Your Data

You always have the right not to share your data with us, knowing that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you any worse for it. When you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details of the data collected about you.

Upon receiving personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to stop communicating with us and request that we remove your data from our databases. Occasionally, we may also ask for information about you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email: info@modest.ee or by phone: +372 5034208. We will do everything possible to correct inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated the relevant data protection law and wish to file a complaint, please contact us using the contact information found in this document and provide us with all the details of the violation. We will investigate your complaint immediately and respond to you in writing, presenting the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR Data Protection Rights

We want to ensure that you are aware of all your data protection rights. Every user of the site has the right to the following conditions:

• The right of access – you have the right to request copies of your personal data.
• The right to correction – you have the right to request that we correct any data you believe to be inaccurate. You also have the right to request that we complete the data you believe to be incomplete.
• The right to erasure – under certain conditions, you have the right to request the deletion of your personal data.
• The right to restrict processing – under certain conditions, you have the right to request the restriction of the use of your personal data.
• The right to object to the use of personal data – under certain conditions, you have the right to object to the use of your personal data.
• The right to data portability – under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.